Non-clinical staff

Administration staff

The Administration staff include a Practice Manager, Deputy Practice Manager, 1 Office Manager, 3 data input clerks and a team of 7 receptionists, a part time Medicine manager and a secretary.

Reception functions

The receptionists have a difficult job to do and are here to help you. They will assist you in making appointments, requests for home visits, answering enquires and they perform many other administrative duties.

Please remember that if you are kept waiting or seem to be asked one or two personal questions they are carrying out our policy which is aimed at making the Practice run smoothly. They have to judge the urgency of requests so please try to give the information they require. They have been told to elicit this and are not being nosy.

The receptionists are bound by the same rules of confidentiality as the Doctors and Nurses.

Page updated: 3 March, 2017