Privacy information

In order to provide you with the best possible healthcare, we need to maintain proper records of your health and make sure that this is available to your medical team, wherever and whenever possible.

Doctors need to make notes about any diagnosis, test results, treatments including drug prescriptions and other information that you may provide, that seems relevant to the treatment of your condition.

Nurses and other health professionals also need access to these records and will add their own notes, as part of the overall healthcare provision.

Secretaries, receptionists and other clerical staff need access to some of your records in order to complete administrative tasks, such as booking appointments and for communicating with you, other parts of the NHS and care providers.

All staff are bound by strict confidentiality rules and will not give out information if they are unsure of who they are speaking to. Old Hall Surgery is dedicated to protecting your information.

Cookies

We may use third party services, such as Google Analytics or another Statistics package, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.

Privacy

How we use your medical records

Important information for patients

  • This practice handles medical records in-line with laws on data protection and confidentiality.
  • We share medical records with those who are involved in providing you with care and treatment.
  • In some circumstances we will also share medical records for medical research, for example to find out more about why people get ill.
  • We share information when the law requires us to do so, for example, to prevent infectious diseases from spreading or to check the care being provided to you is safe.
  • You have the right to be given a copy of your medical record.
  • You have the right to object to your medical records being shared with those who provide you with care.
  • You have the right to object to your information being used for medical research and to plan health services.
  • You have the right to have any mistakes corrected and to complain to the Information Commissioner’s Office. Please see the practice privacy notice on the website or speak to a member of staff for more information about your rights.
  • For more information ask at reception for a leaflet

Disclaimer: Using this website

General: The information contained on this website gives general advice only and is not intended, nor is it implied, to be a substitute for the professional medical advice or medical care that patients receive when consulting a GP or other qualified health provider.
Although every effort is made to ensure that the information on this website is accurate, neither the doctors or staff accept any responsibility for the misuse or misinterpretation of this information.

Links to other sites: We are not responsible for the contents of any linked site or any link contained in a linked site. These links are provided for your convenience and SHOULD NOT be used as a substitute for the personal advice patients receive when consulting a GP or other qualified health provider.

Page updated: 24 May, 2018