Summary care records

Online patient access to records

Patients can view a summary of their medical records. This includes medications, allergies, adverse reactions and immunisations.

If you would like to sign up to view your medical records on-line you will need to register to do this at the surgery in order to be allocated your login and password.

  • You will be required to provide 2 forms of identification. One that gives your current address and one with a recent photograph
  • Please bring the required documents into the surgery to register and we will provide you with your log in and password
  • To register for this service you must be over 16 years of age

Once you have a login you can login here.

Summary Care Record

This is the National database, the record will be available to authorised healthcare staff providing your care anywhere in England, but they will ask your permission before they look at it.

Children under 16 will automatically have a summary care record unless a parent or guardian chooses to opt them out.

Cheshire Health Record
The Cheshire Health Record is a system designed locally to enable authorised doctors, nurses and other trained healthcare professionals to access a summary of your GP patient record. This could happen in hospital or unplanned care settings such as A&E or Out of Hours Centres. The system will provide essential medical information which can be used to make informed clinical decisions about the treatment provided to you.

Opting out of the schemes
You can choose not to have a Summary Care Record or Cheshire Health record by completing an “opt out” form. Please ask at reception. We will then enter a code into your records so your data cannot be shared. Your records will stay as they are now with information being shared by letter, email, fax or phone

If you change your mind you can opt back in at any time.

For further information:
Please contact the Customer Solution Centre (formally PALS) 01244 650368 or the practice.

Medical  / Electronic Health Records

All patient records are recorded on computer and some data is held in paper files. We comply with the relevant Data Protection Act and all staff are trained with regard to their responsibilities.

Access to medical records
You have the right to access your own health records, subject to certain conditions.
If you want to see information that is kept about you, then you must make a written request to the person who is holding your records, for example in your case your GP.

Please ask at reception for an access to records form, when completed hand to the receptionist and she/he will book you an appointment with the GP to look through your records.

You will need to have proof of your identity before sharing any information, either passport, photo card, driving licence or current utility bill with your name and address.

There is a charge of £10 to access your medical records and an additional fee for any photocopies of records.

The NHS is dedicated to protecting your information
Everyone working for the NHS has a responsibility and a legal duty to protect your personal information, so that it is not disclosed to unauthorised bodies or people.

Your information is recorded on paper and in computer files. It is treated with strict confidential care.
We sometimes need to move electronic information about you from one computer system to another, by extracting the data and modifying it ready to be passed on. Tests are made regularly on the data to check that it is getting transferred correctly.

Why we ask for personal information
In order to provide the best possible healthcare, we need to maintain proper records of your health and make sure that it is available to the relevant people whenever and wherever possible.

The doctor needs to make notes about any diagnosis, test result; treatments including drug prescriptions and other information that you provide that are relevant to the treatment of your condition.

Nurses and other health professionals will have access to these records, and will add their own notes, as part of your overall healthcare.

Secretaries, receptionists and other clerical staff need access to some of your records in order to complete administrative tasks such as booking appointments and for communicating with you and health care professionals.

The practice complies with Data Protection and Access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. District Nurse & hospital services
  • When we have a duty to others e.g. in child protection cases / Vulnerable adults
  • To help you get other services e.g. Social work department. This requires your consent
  • When you request us to complete insurance or solicitors forms – this requires your consent
  • Anonymous patient information will also be used at local and national level to help the Primary Care Trust and Government plan services e.g. for diabetic care. If you do not wish anonymous information about you to be used in such a way, please let us know.

We may use some of the information for other reasons
Anyone who receives information from us about you is under a legal duty to keep it confidential.

You may be receiving care from another organisation as well as the NHS. To enable us to work together for your benefit, we may share information.

We may use some of the information for other reasons, such as to help us protect the health of the public generally, e.g. Notification of infectious diseases. Reports will extract the information from your records. This in turn enables the NHS to run efficiently by making plans for the future, using the figures passed to them, and looking at ways the numbers can be reduced.  Training the staff, enabling them to carry out a review so that the care they provide is always of the highest standard.

Information may also be needed to carry out medical and other health research for the benefit of everyone.  Research projects are always approved by a local research ethics committee.  If anything to do with research involved you personally, you will be contacted to see if you are willing to take part.

Improvements and advances in medical care and treatment can only occur by monitoring current practices.  Sometimes managers and planners as well as researchers may need to examine records to assist in this process.  All data that could identify you personally is removed.

In addition, the NHS maintains a number of registers for diseases such as cancer, to allow the NHS to plan the services it provides. These registers are used to monitor the effectiveness of treatments, therefore over time improve the outcomes for specific conditions. Tests and the transferring of your data is carried out under secure and carefully controlled conditions. The law controls the sharing of very sensitive personal types of data. We continually review ways in which confidentiality improvements can be made. It is important for us to know and understand the views of our patients and users of our service including carers. If you provide consent your friends, relatives and carers can be kept up to date with the progress of your treatment.

Who to contact for further information

If at any time you would like to know more about how we use your information and how it is maintained, handled and looked after, you can speak to the person in charge of your care or to the Caldicott Guardian here in the Practice.

Here at York Road your Caldicott Guardian is Dr C J MacDonald & Mrs Bedford or visit the NHS web site on www.NHS.uk

Freedom of Information Act
All health bodies are covered by the Freedom of Information Act which gives all interested parties a general right of access to all types of recorded information.
If you have any questions please ask for an information leaflet at reception

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Page updated: 3 March, 2017