Welcome to York Road Group Practice
Our service is available to over 11,600 patients in and around Ellesmere Port.
Call 0151 355 2112 during surgery hours or Out of Hours on 111 at all other times
The Surgery is open Monday to Friday 8am till 6:30pm.
All appointments are telephone triaged first by a clinician. If you have not been triaged please do not attend practice.
PLEASE CLICK HERE TO FIND OUT MORE ABOUT OUR SERVICES DURING COVID-19.
The surgery will be closed this week on Tuesday 22nd September between 12 noon and 5pm for staff training. if you need a doctor urgently and cannot wait until we re-open please call 0151 355 2112 or 111 for medical advice. Thank You.
** UPDATE **
Please be aware
We are still only dealing with queries via the telephone. We ask all patients to phone the practice before coming down to surgery as we are unable to deal with your questions at the reception desk.
The front door is now open and the bell is no longer in use, but we ask that patients continue to practice social distancing when checking in and waiting to be seen.
Face to Face appointments
Appointments are all triaged by phone/video with the clinician prior to coming down to practice.
Please wear a face mask or face covering whilst in the practice.
Come to surgery at your allocated time (please do not come early.)
Please wait behind the stand, where the admin team will advise you on what to do.
You will be asked to wait outside to the left of the practice in the marked out area and queue 2 meters apart from other patients.
The clinician will come to the door and call you in once they have put on their fresh full PPE.
eConsult is a set of online tools for you to check which service is right for your symptoms, get immediate self-help advice, find out what other services can help or send us an online consultation. It may help manage certain conditions without the need to attend the surgery in person.
Click here to access our eConsult service.
New online access system
We have moved to a new software system and if you currently use our repeat prescription ordering or appointments bookings on-line service you will need to contact the Practice to complete the registration form so we can issue you with a new password and instructions on how to access the different system.
This service is open to all patients registered with our practice so if you don’t currently use this system you may wish to request access.
If you work and cannot attend surgery during normal working hours you can book a pre-bookable appointment with either a GP or Nurse at Ellesmere Port Hospital from 6.30pm – 9.30pm Monday to Friday and Saturday & Sunday 9am-6pm & on Bank Holidays between 9am-2pm. (This is not for emergency, on the day, appointments & please remember to cancel any appointment you cannot attend.)
Please call 0300 123 7743.
Physiotherapy Assessment Service
The MSK Physiotherapy Service provides assessment, diagnosis and treatment of adult musculoskeletal conditions at a range of localities across Western Cheshire. MSK Physiotherapy aims to help you improve and manage problems that affect muscles, joints and soft tissues like ligaments and tendons. Find out more…
Need urgent Dental Care?
Local dental providers offer NHS Urgent Dental Clinics across Cheshire and Merseyside, with urgent appointments for patients who need urgent treatment, advice and support on dental queries or referral to other services. If you need help with an urgent dental problem, call our Helpline, available from 9am to 9.30pmevery day, including weekends and Bank Holidays. Call 0161 476 9651 (LOCAL RATE). Find out more by reading this leaflet.
Page updated: 17th September 2020