Welcome to York Road Group Practice
Our service is available to over 11,500 patients in and around Ellesmere Port.
Call 0151 355 2112 during surgery hours or Out of Hours on 111 at all other times
FROM MONDAY 16TH MARCH THE PRACTICE IS MOVING TO ALL TELEPHONE CONSULTATIONS
WE ARE ALSO ENCOURAGING ALL PRESCRIPTIONS TO GO ELECTRONICALLY AND OFFERING ALTERNATIVES TO COMING IN TO SURGERY
PLEASE CLICK HERE TO FIND OUT MORE
The practices of Ellesmere Port have come together to try and help our patients during these difficult times. The one Ellesmere port primary care network include the 6 GP practices across Ellesmere port. We are working towards a common goal to ensure patients continue to receive the care they need, whilst also keeping everybody safe. For more information on One Ellesmere Port Primary Care network you can visit their Facebook page or there website.
Important information about the coronavirus (COVID-19)
The NHS in Cheshire and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The latest information on symptoms of Coronavirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on nhs.uk/conditions/coronavirus-covid-19/<https://www.nhs.uk/conditions/coronavirus-covid-19/>
NHS 111 has an online coronavirus service<https://111.nhs.uk/covid-19> that can tell you if you need medical help and advise you what to do.
Use this service if:
- you think you might have Coronavirus
- in the last 14 days you’ve been to a country or area with a high risk of Coronavirus
- you’ve been in close contact with someone with Coronavirus
Do not go to a GP surgery, pharmacy or hospital. Call 111<tel:111> if you need to speak to someone.
Like the common cold, Coronavirus infection usually occurs through close contact with a person with novel Coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.
Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that comes into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available
- Avoid touching your eyes, nose and mouth with unwashed hands
- Avoid close contact with people who are unwell.
eConsult is a set of online tools for you to check which service is right for your symptoms, get immediate self-help advice, find out what other services can help or send us an online consultation. It may help manage certain conditions without the need to attend the surgery in person.
Click here to access our eConsult service.
New online access system
We have moved to a new software system and if you currently use our repeat prescription ordering or appointments bookings on-line service you will need to contact the Practice to complete the registration form so we can issue you with a new password and instructions on how to access the different system.
This service is open to all patients registered with our practice so if you don’t currently use this system you may wish to request access.
CareHub is a directory of services and providers that patients can access to enable Self-Care. These providers are at both national and local level. You can find information on a range of topics that include health support issues, financial aid, volunteering, arts, activities and social groups, click here to find out more…
If you work and cannot attend surgery during normal working hours you can book a pre-bookable appointment with either a GP or Nurse at Ellesmere Port Hospital from 6.30pm – 9.30pm Monday to Friday and Saturday & Sunday 9am-6pm & on Bank Holidays between 9am-2pm. (This is not for emergency, on the day, appointments & please remember to cancel any appointment you cannot attend.)
Please call 0300 123 7743.
Physiotherapy Assessment Service
The MSK Physiotherapy Service provides assessment, diagnosis and treatment of adult musculoskeletal conditions at a range of localities across Western Cheshire. MSK Physiotherapy aims to help you improve and manage problems that affect muscles, joints and soft tissues like ligaments and tendons. Find out more…
Need urgent Dental Care?
Local dental providers offer NHS Urgent Dental Clinics across Cheshire and Merseyside, with urgent appointments for patients who need urgent treatment, advice and support on dental queries or referral to other services. If you need help with an urgent dental problem, call our Helpline, available from 9am to 9.30pmevery day, including weekends and Bank Holidays. Call 0161 476 9651 (LOCAL RATE). Find out more by reading this leaflet.
Page updated: 31 March 2020