Welcome to York Road Group Practice
Our service is available to over 11,500 patients in and around Ellesmere Port.
Call 0151 355 2112 during surgery hours or Out of Hours on 111 at all other times
FROM MONDAY 16TH MARCH THE PRACTICE IS MOVING TO ALL TELEPHONE CONSULTATIONS
WE ARE ALSO ENCOURAGING ALL PRESCRIPTIONS TO GO ELECTRONICALLY AND OFFERING ALTERNATIVES TO COMING IN TO SURGERY
PLEASE CLICK HERE TO FIND OUT MORE ABOUT COVID-19
We are only dealing with queries via the telephone. We ask all patients to phone the practice before coming down to surgery.
Face to Face appointments
- Appointments are all triaged by phone/video with the clinician prior to coming down to practice.
- Please wear a face mask.
- Come to surgery at your allocated time (please do not come early.)
- Press the intercom bell in entrance lobby to check in with reception.
- You will be asked to go outside and queue 2 meters apart from other patients in the marked out area.
- The clinician will come to the door and call you in once they have put on their fresh full PPE.
eConsult is a set of online tools for you to check which service is right for your symptoms, get immediate self-help advice, find out what other services can help or send us an online consultation. It may help manage certain conditions without the need to attend the surgery in person.
Click here to access our eConsult service.
New online access system
We have moved to a new software system and if you currently use our repeat prescription ordering or appointments bookings on-line service you will need to contact the Practice to complete the registration form so we can issue you with a new password and instructions on how to access the different system.
This service is open to all patients registered with our practice so if you don’t currently use this system you may wish to request access.
CareHub is a directory of services and providers that patients can access to enable Self-Care. These providers are at both national and local level. You can find information on a range of topics that include health support issues, financial aid, volunteering, arts, activities and social groups, click here to find out more…
If you work and cannot attend surgery during normal working hours you can book a pre-bookable appointment with either a GP or Nurse at Ellesmere Port Hospital from 6.30pm – 9.30pm Monday to Friday and Saturday & Sunday 9am-6pm & on Bank Holidays between 9am-2pm. (This is not for emergency, on the day, appointments & please remember to cancel any appointment you cannot attend.)
Please call 0300 123 7743.
Physiotherapy Assessment Service
The MSK Physiotherapy Service provides assessment, diagnosis and treatment of adult musculoskeletal conditions at a range of localities across Western Cheshire. MSK Physiotherapy aims to help you improve and manage problems that affect muscles, joints and soft tissues like ligaments and tendons. Find out more…
Need urgent Dental Care?
Local dental providers offer NHS Urgent Dental Clinics across Cheshire and Merseyside, with urgent appointments for patients who need urgent treatment, advice and support on dental queries or referral to other services. If you need help with an urgent dental problem, call our Helpline, available from 9am to 9.30pmevery day, including weekends and Bank Holidays. Call 0161 476 9651 (LOCAL RATE). Find out more by reading this leaflet.
Page updated: 26th May 2020