What to do when the surgery is closed

When the surgery is closed there are three options depending on the time and your needs:

Emergencies – When the surgery is closed

If you need a Doctor in an emergency when we are closed please call 111. This is a Freephone number and they will re-direct your call to other services if it is needed.

Extended hours

If you work and cannot attend surgery during normal working hours you can book a pre-bookable appointment with either a GP or Nurse at Ellesmere Port Hospital from 6.30pm – 9.30pm Monday to Friday and Saturday & Sunday 9am-6pm & on Bank Holidays between 9am-2pm. (This is not for emergency, on the day, appointments.) Please call  0300 123 7743.

As well as GP and Nurse appointments the Extended hours now offers the following services;

blood tests, physio first assessments and well-being co-coordinator appointments.

Out of Hours centre

The Doctors participate in the CWP Out of Hours Co- Operative with the other practices in Ellesmere Port. This service is based at Ellesmere Port Hospital, you will be directed to this via the NHS 111 Service if needed.

Accident & Emergency (A&E) Department

Please do not use this instead of the Practice. Please call one of the services above except for critical of life threatening situations.

Accident and Emergency Departments should only be used in a critical or life threatening situation, A&E Departments provide immediate emergency care for people who show symptoms of serious illness or who are badly injured.


Page updated: 3 March, 2017