About Our Surgery

Practice Policies & Patient Information

Quote / Testimonial:
About Us

The practice was originally founded in the 1940’s in the Westminster area of Ellesmere Port, progressing to the premises in 102 Whitby Road in the 1960’s and 3a Civic Way in 1970. We moved to our present purpose built premises on 3 September 1992.
The premises are centrally located consisting of ground floor facilities which include disabled access and toilets.

Since the early 1970’s the practice has been committed to the training of medical students, GP Registrars, student nurses and admin apprentices.

Mission statement:
At York Road Group Practice, our mission is to provide comprehensive, patient-centered healthcare that promotes well-being, prevents illness, and supports the health of our community. We genuinely care about our patients and are dedicated to delivering high-quality, accessible, and equitable medical services, ensuring that every patient receives compassionate care tailored to their individual needs. Through continuous learning, innovation, and collaboration with healthcare partners, we strive to improve health outcomes and enhance the quality of life for all our patients

Value statement
We are guided by a core set of values that underpin our commitment to providing outstanding healthcare:

We treat every patient with empathy, kindness, and respect, ensuring they feel valued and understood.

We uphold the highest standards of professionalism, honesty, and ethical behaviour in all our interactions.

Quality of Care
We strive for continuous improvement, embracing innovation and best practices to deliver the highest quality of care.

We are dedicated to making healthcare available and equitable for all, regardless of background or circumstance.

We work together with patients, families, and healthcare partners to create a supportive and integrated care environment.

Patient-Centered Care
We focus on the unique needs of each individual, tailoring our services to provide personalized and holistic healthcare.

We honor the diversity of our community, valuing each person’s unique contributions and perspectives.

These values guide our actions and decisions, ensuring that we provide compassionate, effective, and equitable care to everyone we serve.

Come give us a taste of our quality – Hamlet, William Shakespeare